Accessibility Statement

Our Commitment to Accessibility

Cox Logistics Inc. is committed to ensuring that individuals with disabilities have access to our goods and services, including the goods and services available through our website. We are committed to ensuring that our website is accessible to and usable by people with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and we are actively working to increase the accessibility and usability of our website.

Our goal is to permit all individuals with disabilities to successfully access information, conduct business, and communicate with us through our website and other technology platforms. We aim to provide a positive experience for all users of our website by providing a website that is accessible to the widest possible audience, regardless of ability or technology.

Measures We Take

To ensure accessibility of our website, we take the following measures:

• Semantic HTML: We use proper HTML elements to convey meaning and structure, ensuring that content is understandable and navigable by assistive technologies.
• Keyboard Navigation: Our website is designed to be fully navigable using a keyboard, allowing users to access all features without requiring a mouse.
• Alternative Text: We provide descriptive alternative text for all meaningful images on our website, ensuring that screen reader users can understand visual content.
• Color Contrast: We design our website with sufficient color contrast ratios to ensure text is readable for users with visual impairments.
• Form Accessibility: All form fields are properly labeled and include clear error messages to assist users in completing forms successfully.
• Consistent Navigation: We maintain consistent navigation patterns throughout our website to reduce cognitive load for users.
• Responsive Design: Our website adapts to various screen sizes and devices, making it accessible on desktops, tablets, and mobile phones.
• Ongoing Testing: We regularly test our website using automated tools and manual testing to identify and address accessibility issues.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps us ensure that the website is accessible to all people, including those with disabilities.

We are actively working to identify and address accessibility barriers on our website. While we strive to adhere to accepted accessibility standards, we recognize that not all areas of our website may be fully accessible at this time. We are committed to ongoing improvements to enhance accessibility.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard. Users can navigate through menus, links, form fields, and buttons using standard keyboard commands (Tab, Enter, Arrow keys, Escape).
• Screen Reader Compatibility: Our website is designed to work with popular screen readers such as JAWS, NVDA, and VoiceOver. We use proper ARIA landmarks, headings, and labels to ensure screen reader users can effectively navigate and understand content.
• High Contrast Design: We use sufficient color contrast ratios (minimum 4.5:1 for normal text and 3:1 for large text) to ensure content is readable for users with low vision or color blindness.
• Responsive Design: Our website is fully responsive, adapting to various screen sizes and orientations. Content can be zoomed up to 200% without loss of functionality or readability.
• Form Labels and Error Messages: All form fields have associated labels, and when errors occur, clear and specific error messages are provided to help users correct their input.
• Skip Navigation: A skip navigation link is available at the top of each page, allowing keyboard users to skip directly to the main content area.
• Focus Indicators: Visible focus indicators are present on all interactive elements to help keyboard users track their position on the page.
• Understandable Content: We aim to write content in clear, plain language and organize it with appropriate headings and structure.

Known Issues

We are actively working to identify and address accessibility barriers. At this time, we are not aware of any significant accessibility issues on our website. If you encounter any accessibility barriers while using our website, please contact us so we can address them.

We acknowledge that accessibility is an ongoing process, and we are committed to continually improving the accessibility of our website. We regularly review and update our website to address any accessibility issues that are identified.

Third-Party Content

While we strive to ensure accessibility on our website, some third-party content or tools may not be fully accessible. This includes:

• Google Maps: We use Google Maps on our website to display our location. While Google has made accessibility improvements to Maps, some features may not be fully accessible to all users.
• External Links: Our website contains links to third-party websites. We are not responsible for the accessibility of these external websites, though we strive to link to accessible resources when possible.
• Third-Party Integrations: Some features of our website may rely on third-party services or plugins that may have their own accessibility limitations.

We encourage third-party content providers to ensure their content is accessible. If you encounter accessibility issues with third-party content on our website, please let us know so we can work with the provider to address the issue or provide alternative access.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improving accessibility, please contact us. We take all feedback seriously and will work to address any issues promptly.

To report an accessibility issue, request assistance, or provide feedback, please contact us using any of the following methods:

Please include "Accessibility" in the subject line of your email or mention that you are contacting us about an accessibility matter. We aim to respond to accessibility-related inquiries within 2 business days.

If you need information in an alternative format, such as large print, audio recording, or electronic file, please contact us and we will work with you to provide the information in a format that meets your needs.

Technical Information

This website is designed to be compatible with the following assistive technologies and browsers:

• Modern web browsers including Chrome, Firefox, Safari, and Edge (latest two versions)
• Screen readers including JAWS, NVDA, and VoiceOver
• Operating systems including Windows, macOS, iOS, and Android
• Mobile devices with responsive design support

Our website relies on the following technologies to work with assistive technologies and browser accessibility features:

• HTML5 for semantic structure
• CSS for visual styling and responsive design
• JavaScript for interactive features (with progressive enhancement)
• ARIA attributes to enhance accessibility where needed

Enforcement Procedure

In case of unsatisfactory responses to your accessibility concerns, you have the right to file a complaint with the appropriate authorities. In the United States, this may include:

• U.S. Department of Justice: You may file a complaint with the Civil Rights Division of the U.S. Department of Justice.
• State and Local Agencies: Many states have agencies that handle disability discrimination complaints. Contact your state's civil rights or human rights agency for more information.
• Private Legal Action: You may have the right to pursue private legal action under federal or state laws, including the Americans with Disabilities Act (ADA).

We encourage you to contact us directly first so that we can work together to address any accessibility issues you encounter. Our goal is to ensure that all users can successfully access and use our website, and we are committed to working with you to resolve any barriers.

Assessment Approach

Cox Logistics Inc. assesses the accessibility of our website through the following methods:

• Self-evaluation using automated accessibility testing tools
• Manual testing by our team members
• Feedback from users and accessibility experts
• Periodic external audits of our website's accessibility

Updates to This Statement

We may update this Accessibility Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The date of the most recent revision is indicated below.

Last Updated: January 20, 2026

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If you have any questions about this Accessibility Statement or the accessibility of our website, please contact us at inbox@coxlogistics.org.